Shipping
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Can I give a different shipping address to that specified on the invoice?
Yes, the shipping address can be different from the billing address. -
How do I check the delivery status?
When the order is shipped, the courier will send you an email containing a tracking number (dispatch code), which will allow you to check the status of your delivery. -
Standard shipping (8-12 working days) costs: £9.90 if the order total is less than £25 £6.50 if the order total is less than £59 free if the order total is more than £59. The costs of additional services are shown on the website when making a purchase. Additional surcharges may be added to the f...
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What happens if the recipient is not at home when the goods are delivered?
If the recipient is out, the courier will attempt a second delivery. If this second attempt is also unsuccessful, you will need to contact the courier to collect the order. Storage options vary depending on the courier. If the storage continues for a long period of time, the package will return t... -
Where can my order be delivered to?
| COUNTRY | WHERE I HAVE TO BUY | | ------- | ------------------- | | Italy | Ferplast.it | | France | Ferplast.fr | | Germany and Austria | Ferplast.de | | United Kingdom | Ferplast.co.uk | | Spain | Ferplast.es | | Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, Greece, Ireland, Latvia, ...